EQM Ltd design, implement and support Quality Management Systems that comply fully with ISO 9001. We are considered to be less of a traditional consultancy and more of an external resource to support your efforts to implement or change your quality management system. We are the highly skilled and dedicated additional personnel that you wish you could have on your payroll permanently - but without all of the costs associated with such a strategy. Many companies have already realized the great benefits to implementing an ISO 9001 quality management system. Very encouragingly, 78% of respondents who have invested in an EQM quality management system feel that their quality objectives are well on the way to being met. Clients currently enjoying full compliance with our proprietary management systems come from all over the UK.

Call us now on 023 8044 0866 for an informal discussion about your requirements or to arrange a no-obligation visit from one of our highly trained consultants.

For advice or input on upgrading your existing Quality Management System to ISO 9001:2008, click here. Alternatively, click here to Contact Us.

Frank Steer, Director General of the Institute of Quality Assurance, comments: "High standards of quality are the driving force behind competitiveness, so quality needs to be an integral part of an organization's culture and led from the top. " (From an article published on 23rd May 2002)

The 6PE Model

EQM Ltd has developed its own 6PE Methodology for the Production of Management Systems. It is a model for the development, implementation and ongoing improvement of Management Systems.

It is based on our understanding that processes have 6 component elements. When Process Maps are developed with consideration for all 6 of these elements:

§ they will quickly and easily demonstrate compliance with the management standard (i.e. ISO 9001, ISO 14001, ISO 27001, OHS&S 18001, ISO 22000, BS 25999, TSA CoPs) or any specific technical standard or legal or regulatory requirement that controls part or all of the process

§ they deliver the required management controls without stifling creativity or being too restrictive

§ they give precise control within the company at predefined points

§ they allow for effective monitoring and measurement, not only of the product or service, but of the effectiveness of the processes themselves

§ they can be used to control and manage change within the company ensuring that a new system being implemented will work correctly and be fully compliant as soon as it goes “live”

§ they are an aid to process redevelopment ensuring that the processes are aligned with the achievement of corporate goals and objectives

Project Outline

The way that EQM Ltd consultants carry out their work leaves you in no doubt that you are dealing with a business consultancy of the highest order. Please note that when we have constructed your quality system, it will fit your company like a well tailored suit. There is no such thing as an off-the-peg quality management system. Even if there were, would you really want to alter the successful running of your business to fit someone else's template?

This model is powerful and flexible. It enables the requirements of any management standard or any corporate strategy to be developed into a management system for that specific company. This in turn instals the necessary controls to ensure that all company activity is directed towards and streamlined with the corporate goals, whilst achieving all necessary compliance with regulations and management standards as a matter of course.

Key areas of a project of this nature include attendance on site for a number of days to consult with the members of staff that carry out the tasks and with senior management to identify and document the business processes. This is consultancy at its best. The larger the company, the longer this phase of the operation will take.

This is followed up by a number of days producing the documentation. This involves integrating your existing forms and standard documents within a pre-defined structure and cross-referring them to the processes and procedures as determined in phase 1 of the project.

Finally, the documents are presented back to you for final review and amendment. Any minor adjustments at this stage will be undertaken very quickly and your new quality system handed over a few days later.

Key Benefits

Improved internal communication eliminating costly "mistakes"
Improved Customer Satisfaction leading to customer retention and repeat orders
Improved Marketing Opportunities
Increased staff retention due to "quality culture" where everyone is part of a dynamic team
Decreased staff training time due to standardization of processes and availability of information
Increased profitability - not only a benefit but a key cornerstone of the corporate strategy
International recognition of processes due to international acceptance of the ISO 9001 standard
Develop a truly Paperless Quality Management System
Option to have your Quality Management System integrated with your ISO 14001 Environmental Management System and/or your OHSAS 18001 Occupational Health and Safety Management System and/or your BS 7799 (BS7799:2004) Information Security Management System.